Verification of Identity via Social Media – Request for Clarification & Next Steps
Dear Angela
Thank you for reaching out regarding the identity verification process required to proceed with the completion of your account verification. We appreciate your efforts in ensuring secure and fraud-resistant transactions, and we am happy to cooperate to complete this step efficiently.
To proceed, we will like to seek clarification on the following points to ensure compliance while maintaining the security of my personal information:
1. Accepted Social Media Platforms
Facebook, Twitter/X, Instagram, or others). This will help us provide the most appropriate account for review.
2. Scope of Data Required
What specific details will be extracted from the linked social media profile? For example:
- Full name (as listed on the account)
- Location (city/country)
- Date of birth (if applicable)
- Profile authenticity (e.g., active status, connections/followers)
Will this be a manual review by your team, or is an automated system used to verify details?
3. Data Privacy & Security Assurance
How will my social media data be handled? We would appreciate confirmation that:
- Your login credentials will be protected and safe.
- Only relevant details (name, location, etc.) will be cross-checked.
- Your information will not be shared with third parties.
Preferred Verification Method
For security and convenience, I propose the following approach:
Once we receive confirmation on the above, we will promptly submit the necessary details to expedite the process. We will let you know if any additional steps are required from our end.
We trust you understand the importance of maintaining both security and privacy, and we appreciate your prompt assistance in resolving this matter. Please feel free to contact me if further clarification is needed.
